Privacy Policy

1. Who We Are

Above All IT is an IT consulting and managed services provider headquartered in Sacramento, California. This Privacy Policy applies to the website at aboveallit.com and to any related services we provide.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly — when you fill out a contact form, request a consultation, email us, or call us, we collect the details you share (typically name, business name, email address, phone number, and a description of what you need).
• Information collected automatically — when you visit aboveallit.com, our hosting provider may log standard request data such as IP address, browser type, referring URL, and pages visited.
• Information from clients under engagement — when we deliver managed IT services, we may have access to systems, accounts, and data belonging to you or your organization. That access is governed by the service agreement we sign with each client.

3. How We Use Information

We use the information we collect to:

• Respond to inquiries and schedule consultations.
• Provide, maintain, and improve the services you've asked us to deliver.
• Send relevant operational communications (appointment confirmations, ticket updates, service notices).
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information.

4. How We Share Information

We share information only as needed to operate our business:

• With service providers who help us run our business (for example, hosting, email, ticketing, and accounting platforms), under contractual obligations to protect that information.
• With your authorization, when you ask us to coordinate with a third party (for example, a software vendor or cloud provider).
• When required by law, court order, or to protect the rights, property, or safety of Above All IT, our clients, or the public.

5. Data Security

We use administrative, technical, and physical safeguards designed to protect the information we hold. No system is perfectly secure, but we apply industry-standard practices appropriate to the sensitivity of the data we handle and the services we provide.

6. Cookies and Tracking

Aboveallit.com uses minimal cookies, primarily for basic site functionality. We may add analytics tooling in the future to understand site usage; if and when we do, this section will be updated to describe what is collected and how to opt out.

7. Your Rights

Depending on where you live, you may have rights regarding the personal information we hold about you, including the right to access, correct, delete, or port that information, and the right to object to certain uses. To exercise any of these rights, contact us at support@aboveallit.com.

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of any sale or sharing of personal information. As stated above, we do not sell personal information.

8. Children's Privacy

Our website and services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revision. Material changes will be communicated through the website or, where appropriate, directly to clients.

10. Contact Us

Questions about this Privacy Policy or our data practices?

• Email: support@aboveallit.com
• Phone: (916) 236-9115
• Service area: Sacramento, CA and surrounding communities